The whole floor on one board. Calls, connects, visits booked and who is leading today.
Team Scoreboard shows live and daily numbers for every caller and team: calls made, connected, talk time, follow-ups done and conversions. Put it on the floor TV and let the numbers do the motivating.
Today · Morning shift
TV mode182
Calls
96
Connected
14
Visits booked
3m 40s
Avg talk
- live board refresh
- 5 s
- metrics per caller
- 12+
- board for the whole floor
- 1
How it works
Team Scoreboard in three moves.
- 1
Set daily targets
Calls, connects, visits booked or sales, per caller or per team.
- 2
Watch the floor live
See who is on a call, in wrap-up or on break, and how the day is tracking.
- 3
Review the day
End-of-day summary by caller sent to managers on email and WhatsApp.
What is included
Everything Team Scoreboard does on the floor.
Live floor view
Every caller's status in real time: on call, wrap-up, ringing, break or offline.
Leaderboards
Rank by the number that matters to you: visits booked, demos done, policies issued.
Targets and progress
Daily and monthly targets with a progress bar for each caller.
Talk time and idle time
Average talk time, total talk time and idle gaps between calls.
TV mode
A full-screen scoreboard for the office screen, refreshed every few seconds.
Team comparisons
Compare teams, shifts and cities side by side on the same metrics.
Fair numbers
Leaderboards that reward outcomes, not just dialing.
A board that only counts calls rewards rushing. Swha33 lets you rank on connected calls, follow-ups completed and conversions, so the best callers are the ones who move leads forward.
- Choose the ranking metric per team
- Minimum talk time before a call counts as connected
- Follow-up completion rate on every caller card
- Weekly and monthly winners kept on record
On real floors
How teams use Team Scoreboard.
Solar
Site visits booked per caller shown on the office TV through the morning.
Education
Counsellor leaderboard on admissions confirmed during peak season.
Real estate
Visits booked and visits done tracked per sales executive.
Healthcare packages
Bookings per caller and package mix for the day.
Questions
About Team Scoreboard
01Can callers see each other's numbers?
You decide. Show the full leaderboard, only the top five, or only each caller's own numbers.
02What counts as a connected call?
A call answered by the customer that lasts longer than a minimum you set, 20 seconds by default.
03Does it work on an office TV?
Yes. TV mode runs in any browser on a smart TV or a screen connected to a small PC.
04Can we track multiple shifts?
Yes. Define shifts and compare them on the same metrics.
The rest of the floor
Next: Campaign Reports6:00 pmEnd of shift
One line on the board is still open.
Bring your leads, your callers and your campaigns onto one floor. The trial includes calling minutes, AI Call Notes and every report for 30 days.
30 days free · calling minutes included · no card needed
- Leads
- 1,140
- Calls
- 182
- Visits
- 14
- Overdue
- 0